These terms and conditions govern all transactions between Villa Asti
and you as our client for any sale of goods. The governing law shall be New
Zealand Law.
Warranty
All
Villa Asti product comes with a standard 12-month limited warranty*
ArtSome
leather comes with a 1-year warranty on Leather & Stitching with 5 year on
the Frame.
*warranty
does not cover products in a commercial environment.
Acceptance of terms and conditions
By
using the website, registering as a member on villaasti.co.nz, purchasing goods
or subscribing to our newsletters, you accept the terms and conditions listed
below.
Security
You
are responsible for all actions taken with your user name, email address and
password. Therefore, we do not recommend that you disclose your account details
to any third parties.
Disclaimer
By
viewing the pages or placing orders on this website, any purchase is at your
sole risk, and you acknowledge that you have read and accepted these
disclaimers. The information on this website is provided for general
information only, and for the benefit of users in good faith and with all
possible care. Villa Asti does not accept any liability for any loss or damage
which may directly or indirectly result from any opinion, information, advice,
representation or omission contained on our website, email messages or by our
staff.
The Consumer Guarantees Act
All
products are supplied on a retail basis for domestic or personal use.
Liability
While
every endeavour has been made to supply accurate information, errors and
omissions may occur. Accordingly, you agree that, to the maximum extent permitted
by law, any and all liability and responsibility of Villa Asti to you or any
other person is excluded regardless of whether such liability arises in
contract, tort (including negligence), equity, breach of statutory duty or
otherwise.
Villa
Asti liability and responsibility is excluded in respect of any and all loss or
damage, whether direct or indirect, including, without limitation, loss of
profits, loss of data, loss of business or anticipated savings, general and
special damages, and consequential and incidental loss.
Indemnity
You
agree to release, indemnify and keep indemnified Villa Asti from and against
all actions, claims, costs (including legal costs and expenses), losses,
proceedings, damages, liabilities, or demands suffered or incurred by you.
If
any part of this agreement is determined to be invalid or unenforceable
pursuant to applicable law including, but not limited to, the disclaimers and
liability limitations set forth above, then the invalid or unenforceable
provision will be deemed superseded by a valid, enforceable provision that most
closely matches the intent of the original provision and the remainder of the
agreement shall continue in effect.
Please
note that you may have additional rights under the Consumer Guarantees Act.
Trademarks
The
names of actual companies and products mentioned on the website may be the
trademarks of their respective owners. No association or partnership with any
company, organisation, product, person, or event is intended or should be
inferred. Any rights not expressly granted herein are reserved.
Product descriptions, images and errors
We
try our best to describe our products as accurately as possible, however due to
different lighting conditions, colours may appear different. Items may appear
larger or smaller in pictures, so please refer to the size or measurement in
product descriptions.
Out of stock items
Stock
levels are updated regularly, but in some cases, we will not be able to supply
all items on your order. Care will be taken to notify you of any stock outs,
and alternative products can be discussed. We will remove the out of stock
items from your order and ship the remaining items. You will only be charged
for the items that are shipped.
Loss or Damage of Goods in Transit
All
items purchased from Villa Asti are made pursuant to a shipment contract. This
means that the risk of loss and title for such items pass to you upon our
delivery to the carrier. All items are securely packaged, any damaged parcels
should be brought to the attention of the courier on receipt. Please ensure you
select "Signature Required" for delivery to ensure your order is not
left unattended. In all cases we will provide a tracking / reference number
once we ship your product. For missing parcels please contact the courier
company directly stating your reference number. Non-signature deliveries are at
your own risk.
Please
ensure we have your correct delivery address as we cannot replace items due to
wrong or missing address details.
Refunds/Returns
We
will fully refund you on any returned item/s if for any reason you are
dissatisfied with the item/s you have purchased from us, providing that:
The
product has not been used.
The
product has not been damaged.
The
returned product is accompanied by the original receipt.
The
product is returned to us in its original undamaged packaging.
The
product must be returned within 14 days of receipt.
Postage
charges when returning goods are the responsibility of the Customer.
Some
items may incur a 15% restocking fee, please contact us before returning any
items.
We
will provide a credit for any short deliveries. Once your order has been lodged
for delivery we cannot cancel or change your order.
GST
All
product prices are GST inclusive.
Updating Your Personal Details
You
can update your personal information and contact details at any time, by
logging in to our website and selecting the "Account Details" menu
option. Upon request we will provide a copy of information kept.
If
our information practices change at some time in the future, we will post the
policy changes to our website to notify you of these changes and provide you
with the ability to opt out of these new uses. If you are concerned about how
your information is used, you should check back at our website periodically.